Contents

1. IMPORTANT NOTICE

2. I. Faculty Resources

   1. 1. Request Access

   2. 2. Language Overview

   3. 3. Proposals Submitted for Funding

   4. 4. Video 1: Top 5 Tips for New Web Designers

   5. 5. Video 3: Web Design Essentials and Top Web Software Programs

   6. 6. Module 6: Resumes

   7. 7. Planning your Resume

   8. 8. Resume Format

   9. 9. Persuasive Presentations - Basics

   10. 10. Video: How to Write a Persuasive Speech

   11. 11. Video: Imagery in Language

   12. 12. APA Basics Powerpoint

   13. 13. Video: How to Write a Research Paper in APA format

   14. 14. Video: Ten Tips for Writing a Research Paper

   15. 15. Reliable Sources

   16. 16. What Needs a Source In-text Citation

   17. 17. Blending Research into Your Writing

   18. 18. Resume Samples

   19. 19. Video: Resume Tutorial

   20. 20. Video: Top Resume and Cover Letter Mistakes

   21. 21. I Need Help

3. II. Introduction

   1. 22. What is Technical Writing?

   2. 23. The Many Contexts of Communicating Technical Information

   3. 24. Basic Assumptions and Potential Complications

   4. 25. Legal Issues and Communication

   5. 26. Appreciating Different Cultures

   6. 27. Video: What is Technical Communication?

   7. 28. Video: Academic Audience and Technical Audience

   8. 29. Video: Cross-Cultural Communication

   9. 30. Video: International Business Cross-Cultural Communication

   10. 31. Video: Ethics and Writing

4. III. Audience-Centered Communication

   1. 32. Audience-Centered Communication Overview

   2. 33. Appreciating Technical Communication Audiences

   3. 34. Rhetorical Nature of Technical and Professional Writing

   4. 35. Video: Audience - The IKON Approach

   5. 36. Video: Definition Rules

5. IV. Format

   1. 37. Format Overview

   2. 38. General Design Concepts

   3. 39. Additional Sources for Formatting

   4. 40. Video: Document Design

6. V. Language and Tone

   1. 41. Avoiding Confusing Terms and Writing

   2. 42. Legal Issues

   3. 43. Use Language That is Sensitive to Your Audience

   4. 44. How Will Your Reader Respond to This Tone?

   5. 45. Use Concrete, Sensory Language

   6. 46. Use the Active Voice

   7. 47. Read Your Paper Aloud to Check Cohesiveness

   8. 48. Use Parallel Structure

   9. 49. Rephrase Awkward Word Order

   10. 50. Eliminate Unnecessary Language

   11. 51. Video: "You Attitude" Tutorial

7. VI. Visuals

   1. 52. Visuals Overview

   2. 53. NASA: Technical Report Writing

   3. 54. The Value of Visual Instructions

   4. 55. Photos and Illustrations

   5. 56. SlideShare: An Introduction to Visual Thinking

8. VII. Web Sites

   1. 57. Web Sites Overview

   2. 58. Considerations for Web Site Writing

   3. 59. Website Design

   4. 60. Page Design

   5. 61. Pictures and Photographs

   6. 62. Typography

   7. 63. Video for your Websites

   8. 64. Video: Designing Effective Marketing Materials for Print and Web Sites

   9. 65. Video: Designing and Planning Web Pages

   10. 66. Video: 3 Key Factors When Designing A Website

   11. 67. Video: 5 Tips to Implement When Designing Your Website

   12. 68. Video: Designing Websites - Intro

   13. 69. Video: Formatting and Layout Introduction

9. VIII. Memos

   1. 70. Memos Overview

   2. 71. Memos: Style for Students

   3. 72. Memos: Format/Direct & Indirect Audiences

   4. 73. Memos: Purpose and Format

   5. 74. Video: Basic Memo

   6. 75. Video: Business Communication - Memos

   7. 76. Video: How To Create a Basic Gantt Chart in Excel

   8. 77. Video: Making a Gantt Chart with Excel

10. IX. Letters

    1. 78. Letters Overview

    2. 79. Examples of Business Letters

    3. 80. Professional Letters

    4. 81. More About Letters

    5. 82. Business Letters & Other Letters

    6. 83. Video: The Key Forms of Business Writing - Basic Letter

    7. 84. Video: 12 Business Writing Tips for Effective Business Emails and Letters

11. X. Descriptive and Prescriptive Reports

    1. 85. Do not use this one for GE's bookReports Overview

    2. 86. Reports Overview

    3. 87. Do not use this one for GE's bookExplanatory Reports

    4. 88. Instructions and Process Reports

    5. 89. Examples of Instructional and Process Reports

    6. 90. Video: Casio SE-S10 Instructional video

    7. 91. Video: How to file a late contribution report

12. XI. Classification and Partition Reports

    1. 92. Classification Reports and Partition Reports

    2. 93. Organizational Patterns

    3. 94. Classifying Report - How to Organize

    4. 95. Comparing and Contrasting

    5. 96. Video: Integumentary System Epithelial Classification

    6. 97. Video: How to Write a Comparative Analysis

    7. 98. Video: How To Write The Perfect Press Release

    8. 99. Video: How To Write A Press Release For Internet Marketing Promotion

13. XII. Informative Presentations

    1. 100. Presentations Overview

    2. 101. Functions of the Presentation to Inform

    3. 102. Types of Presentations to Inform

    4. 103. Getting Started with an Informative Presentation

    5. 104. Preparing Your Informative Speech

    6. 105. Creating an Informative Presentation

14. XIII. Research

    1. 106. Research Overview

    2. 107. Textual Research

    3. 108. APA Documentation Overview

    4. 109. Basic Guidelines For Citing Resources

    5. 110. APA Style Documentation

    6. 111. APA Style In-Text Citations

    7. 112. APA Style Reference Lists

    8. 113. Questions to Evaluate the Authority of the Researcher's Methods

    9. 114. Demystify Research Methods

    10. 115. Intellectual Property

15. XIV. Problem Analysis

    1. 116. Problem Analysis Overview

    2. 117. Planning Reports (Annotated)

16. XV. Summaries and Responses

    1. 118. Summaries and Responses

17. XVI. Proposal

    1. 119. The Proposal Overview

    2. 120. Preparing Business Proposals

    3. 121. Front Matter: Contents, Lists, and More

    4. 122. Ethics and Technical Communication

    5. 123. Video: The Key Forms of Business Writing: Proposals

    6. 124. Video: Quick Tips for How to Write a Business Proposal

18. XVII. Feasibility Report

    1. 125. Feasibility Report Sample Formats

    2. 126. What is a Feasibility Study/Report

    3. 127. Front Matter: Contents, Lists, and More

    4. 128. Ethics and Technical Communication

    5. 129. Video: Feasibility Study Tutorial

    6. 130. Video: Feasibility Studies - What to Consider

19. XVIII. Persuasive Presentations

    1. 131. Persuasive Presentation Overview

    2. 132. Functions of the Presentation to Persuade

    3. 133. Principles of Persuasion

    4. 134. Meeting the Listener's Basic Needs

    5. 135. Presentations to Persuade, Getting Started

    6. 136. Persuasive Presention Assessment

    7. 137. Video: How to Write an Introduction for Persuasive Speeches

    8. 138. Video: How to Write the Opening of a Persuasive Presentation

    9. 139. Video: Why You Absolutely Have to Believe in Your Message

20. XIX. Rules of Writing

    1. 140. Rules of Writing Overview

    2. 141. Basic Rules of Punctuation

    3. 142. Edit for Economy

    4. 143. Punctuation, Mechanics, Capitalization, and Spelling Introduction

    5. 144. Hyphens

    6. 145. Apostrophes

    7. 146. Quotation Marks

    8. 147. Semicolons, Colons, and Dashes

    9. 148. Commas

    10. 149. The Period

    11. 150. Parentheses

    12. 151. Abbreviations and Acronyms

    13. 152. Expressing Temperatures and Numbers

    14. 153. Capitalization

    15. 154. Spelling

    16. 155. Everyday Words that are Commonly Misspelled

    17. 156. Terms that are Commonly Misspelled in Technical Writing

    18. 157. Video: 12 Business Writing Tips for Effective Business Emails and Letters

    19. 158. Video: Keep It Simple, But Not Too Simple!

    20. 159. Video: Keep Your Writing Simple and Clear

    21. 160. Video: Smart Business Writing Made Simple