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1. What is Technical Writing?
2. The Many Contexts of Communicating Technical Information
3. Legal Issues and Communication
4. Basic Assumptions and Potential Complications
5. Appreciating Different Cultures
6. Video: What is Technical Communication?
7. Audience-Centered Communication Overview
8. Appreciating Technical Communication Audiences
9. Rhetorical Nature of Technical and Professional Writing
10. Video: Definition Rules
11. Rules of Writing Overview
12. Basic Rules of Punctuation
13. Edit for Economy
14. Punctuation, Mechanics, Capitalization, and Spelling Introduction
15. Hyphens
16. Apostrophes
17. Quotation Marks
18. Semicolons, Colons, and Dashes
19. Commas
20. The Period
21. Parentheses
22. Abbreviations and Acronyms
23. Expressing Temperatures and Numbers
24. Capitalization
25. Spelling
26. Everyday Words that are Commonly Misspelled
27. Terms that are Commonly Misspelled in Technical Writing
28. Avoiding Confusing Terms
29. Legal Issues
30. Use Language That is Sensitive to Your Audience
31. How Will Your Reader Respond to This Tone?
32. Use Concrete, Sensory Language
33. Use the Active Voice
34. Read Your Paper Aloud to Check Cohesiveness
35. Use Parallel Structure
36. Rephrase Awkward Word Order
37. Eliminate Unnecessary Language
38. Video: "You Attitude" Tutorial
39. Format Overview
40. General Design Concepts
41. Additional Sources for Formatting
42. Video: Document Design
43. Memos Overview
44. Memos: Style for Students
45. Memos: Writing Commons
46. Memos: Purpose and Format
47. Video: Basic Memo
48. Video: Business Communication - Memos
49. Letters Overview
50. Example Letters
51. Professional Letters
52. Memorandums and Letters
53. Business Letters
54. Visuals Overview
55. The Value of Visual Instructions
56. Photos and Illustrations
57. Reports Overview
58. Composing Business Reports and Proposals
59. Procedure and Process Reports
60. Instructions and Process Reports
61. Examples of Instructional and Process Reports
62. Classification Reports and Partition Reports Overview
63. Organizational Patterns
64. Classifying
65. Comparing and Contrasting
66. Video: How to Write a Comparative Analysis
67. Research Overview
68. Textual Research
69. APA Documentation Overview
70. Basic Guidelines For Citing Resources
71. APA Style Documentation
72. APA Style In-Text Citations
73. APA Style Reference Lists
74. Questions to Evaluate the Authority of the Researcher's Methods
75. Demystify Research Methods
76. Intellectual Property
77. Problem Analysis Overview
78. Planning Reports (Annotated)
79. Summaries and Responses Overview
80. Summaries and Responses
81. The Proposal Overview
82. Preparing Business Proposals
83. Front Matter: Contents, Lists, and More
84. Ethics and Technical Communication
85. Feasibility Report Overview
86. Preparing Feasibility Studies
87. Front Matter: Contents, Lists, and More
88. Ethics and Technical Communication
89. Instructional Presentation Overview
90. Functions of the Presentation to Inform
91. Types of Presentations to Inform
92. Getting Started with an Informative Presentation
93. Preparing Your Informative Speech
94. Creating an Informative Presentation
95. Persuasive Presentation Overview
96. Functions of the Presentation to Persuade
97. Principles of Persuasion
98. Meeting the Listener's Basic Needs
99. Presentations to Persuade, Getting Started
Appendix
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Technical Writing Copyright © by Lumen Learning is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, except where otherwise noted.