60 Bad News Discussion

Have you ever had an experience where you were dissatisfied with a product or how you were treated by an employee while shopping at a business, or while eating in a restaurant? Let’s take a few minutes to talk about those kinds of incidents and then analyze some options to dealing with the problem through written communication. In other words, how did you react to the situation, and what suggestions do you have now for better dealing with what happened?

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Technical Writing by Lumen Learning is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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